Petersburg, NY

Olivia Keiter

I help small teams replace fragile spreadsheet workflows with custom systems they actually own. AI operations, custom software, and the websites around them.

  • AI operations
  • Custom systems
  • Building in public
Olivia Keiter, smiling, with long wavy hair.
What I do

Three lanes. One through-line.

Different surfaces, same belief. If it matters, it should work when it counts.

AI Consulting

Operational systems for firms that have outgrown spreadsheet sprawl and need clean execution.

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Keiter & Co.

Custom systems for small businesses. Ordering, booking, and loyalty they own instead of rent, plus the website around them.

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Building Out Loud

Real notes from someone in the middle of it. No polish, no sponsorships, no hot takes.

Go to the blog

9

Production agents shipped in IMHub

1k+

Manual actions removed daily

4h → 25m

Case review compressed with CRA Enterprise AI

22

Acres of homestead running the operation

Latest

From the blog

Entry 12

Let's talk about skills

· 6 min read

A skill is a saved playbook Claude runs on demand. How I built resume-builder by just talking, and why you can build your own without writing a line of code.

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Entry 11

Built with care means something

· 7 min read

How I actually hand off client work: a private review site, a live demo they can click, branded feedback tools wired to me, and a sign-off that means something.

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About

Why this matters to me

I live on a homestead in Petersburg, New York, and build systems that make work calmer and more reliable. The through-line is simple: if it matters, it should work when it counts.

Read the full story
The Petersburg, New York homestead in late spring, with rhododendrons in bloom and two corgis on the lawn.
Let's talk

Working on something that needs a system behind it?

If your team is running hard and still stuck in manual loops, we should talk through the workflow.

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