About

Olivia Keiter.

Builder, operator, and someone who cares deeply about work that does not break under pressure.

See the work Get in touch
  • Petersburg, NY
  • Navy Veteran
  • Microsoft Federal
  • Copilot Studio
  • Claude Code
  • Azure AI
  • Spec-driven development
Olivia Keiter, smiling, with long lavender-toned hair and a striped sweater.

The story

How I got here

I started in the Navy as an Information Systems Technician. High-stakes environments teach you quickly what matters: systems need to be clear, resilient, and accountable when the pressure is real.

After the Navy, I went deeper into tech at Microsoft Federal. That is where I built IMHub, a production system that reduced more than 1,000 manual actions per day, plus 9 Azure agents, all on my own initiative and without a formal engineering team behind me, because the need was obvious and waiting around helped no one.

Keiter & Co. came next, built from our homestead because small businesses deserve better systems than the ones they keep getting sold. Building Out Loud followed for a simple reason: information this useful should not be locked behind a paywall or a follow button.

Consulting is the natural next step. It is all the same work, just with a sharper focus on helping firms move from fragile process to practical systems that actually run.

Path

The arc, briefly

Each chapter taught me something the next one needed.

  1. Then

    Navy IT

    Information Systems Technician. Learned what it means for systems to hold up under real pressure.

  2. Next

    Microsoft Federal

    Built deeper into enterprise tooling. Ran toward problems that needed fixing.

  3. Then

    IMHub

    A production system that cut more than 1,000 manual actions a day, plus 9 Azure agents. Built on my own initiative, no formal engineering team.

  4. Now

    Keiter & Co. and consulting

    Web work for small businesses. Operations systems for firms outgrowing spreadsheet sprawl.

Home

The homestead

Home is Petersburg, New York. Twenty-two acres, chickens, a garden, and the daily rhythm of building something real in a place that matters.

Systems and gardens want the same thing: steady attention, and the patience to let small, consistent work compound into something that lasts.

The homestead garden: a wooden arbor over raised beds with tall pines behind in golden light. The Petersburg farmhouse with rhododendron in bloom and two dogs on the lawn.

Principles

What I believe

The short version of how I work.

Agents recommend. Humans push go.

Wrong architecture needs a rebuild, not a patch.

You should feel the friction before you automate it.

Information this useful should not live behind a paywall.